At AuzzieStar, we are dedicated to ensuring fast and reliable shipping for our customers. This shipping policy outlines everything you need to know about our shipping services to make your shopping experience with us smooth and hassle-free.

Shipping Options

We offer a variety of shipping options to suit your needs and budget:

• Standard Shipping
• Express Shipping

Processing Time

• Orders are processed within 24 hours of being placed.
• Your order will be shipped within 1-3 business days.

We work diligently to ensure your orders are dispatched promptly.

Delivery Time

• Standard Shipping: 3-7 business days within Australia.
• Express Shipping: 1-2 business days within Australia.

Shipping Fees

• Shipping fees are calculated based on your order’s size, weight, and delivery address.
• The applicable shipping cost will be displayed at checkout before completing your purchase.

Track Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

For assistance with tracking, please email us at support@auzziestar.com.au.

Lost or Damaged Packages

We take great care to package your orders securely. If your package is lost or arrives damaged:

1. Contact us at support@auzziestar.com.au immediately.
2. Include your order number and any relevant details (e.g., photos of damage).
   We will work to resolve the issue promptly.

Returns and Exchanges

If you are not satisfied with your purchase, please refer to our Refund Policy for information on returns and exchanges.

Contact Us
For any shipping-related inquiries, please reach out to us at support@auzziestar.com.au.